Top Kitchen helps me remodel the home I purchased this October. I am very please with the result. I felt much safer and happier with the remodeling outcome of my new old house. During the remodeling process, I get to know the staff of the top Kitchen. They are helpful, answering all my questions and request, and teach me the knowledge of remodeling. I recommend using them as your remodeling partner and pay attention to the contract.
Mountain View, CA
Grace and her staff stepping in when prior contractor disappeared after demolishing the taste bathroom. Not only was Grace willing to take the job after others turned it down, her team of pros did the finest work anyone could ask for. The tile work especially was 5 stars! Her team also handled well the surprise often found behind a 60 year old home. She is very responsive to calls and texts also which we appreciated.
Los Gatos, CA
I did a kitchen upgrade over the summer with new floors, new peninsula, new quartz counters, new and painted cabinets , new sink and a new stovetop. Everything was original which meant almost 60 years old and falling apart. Grace is very customer service oriented, a talented designer and was sensitive to my low budget. We love our new kitchen and can't wait until we can start hosting gatherings beyond the family.
California, United States
[Countertop] My kitchen has an irregularly-shaped countertop. I needed to scope my project to understand either to cut off the front part or to replace the entire countertop. After discussing it over the phone a few times, Grace sent a worker to my home to assess it.
The worker clearly told me that cutting off the irregular part off was doable. He went on and explained how he would cut it and how much portion would be cut off. He also explained that if the cutting was to be done in my kitchen, I’d need to cover all furniture to avoid dust, which I appreciated him letting me know.
One day later, Grace called and told me that it seemed that the countertop should be replaced. Upon hearing me saying that’s not what the worker had told me, she said the workers English proficiency was not good enough and I must have misunderstood it.
No. I didn’t misunderstand anything. The worker was very clear on what could and could not be done.
I know this is a small project. Prior to Grace, I had contacted a few other contractors and was clearly told that the scope was too small for them, which I appreciated their honesty of. It’s very disappointing to see the dishonesty here. Grace later sent me a quote with a much larger scope, which I turned down.
At this point, I’m fully aware that I need to increase the scope and it’s easier to replace the countertop than to do the cutting. So I wouldn’t mind increasing the scope. But with the dishonest communication, I was not confident to do business with Grace.
I hired Grace and their team to remodel my new home, they are so professional and helpful, high quality work, and fast response.
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B - GENERAL BUILDING CONTRACTOR
GENERAL BUILDING CONTRACTOR
Sayhomee确认此许可证自2018-12-19年起生效验证BACA SPRING BUILDERS LLC的许可证状态